Return & Refund Policy
Customer satisfaction is important to us. If you are not satisfied with your order, please review our return and refund guidelines below.
1. Return Eligibility
Products may be returned within 7 days of delivery if:
- The item is unused and unwashed
- Original tags are attached
- Product is returned in original packaging
- The item is not damaged after delivery
2. Non-Returnable Items
The following products may not be eligible for return:
- Innerwear
- Accessories
- Customized items
- Final sale products
- Discounted products
- Gift cards
3. Return Request Process
To request a return:
- Contact customer support
- Share order details and product images if required
- Wait for return approval and instructions
Returns without approval may not be accepted.
4. Reverse Pickup
Reverse pickup service may be available depending on customer location.
If reverse pickup is unavailable, customers may need to self-ship the product.
5. Refund Process
Refunds will be processed after the returned product passes quality inspection.
Prepaid Orders
Refunds will be credited to the original payment method.
Cash on Delivery Orders
Customers may be required to share bank details for refund processing.
Refund processing generally takes 5–7 business days after approval.
6. Exchange Policy
Product exchanges are subject to stock availability.
If the requested product or size is unavailable, store credit or refund may be provided.
7. Damaged or Incorrect Products
Customers must report damaged, defective, or incorrect items within 48 hours of delivery with supporting images.
8. Order Cancellation
Orders may only be cancelled before shipment confirmation.
Orders already shipped cannot be cancelled.
9. Refund Delays
Refund timelines may vary depending on payment providers or banking institutions.
10. Contact Support
For return or refund assistance:
Email: support@lowbudgetclothing.com
Phone: +91 98765 43210